Customer Testimonials

Good service is a top priority to me: therefore, I will keep coming back.

- Bonna A.

Monica and Mrs Chong have done it again. Monica greeted me at the door with a smile and I knew that she would take care of me as usual. When I came back, Mrs Chong checked me out with a smile, paperwork in order and quickly. I always have a smooth experience when these 2 pair up. They know my car needs and my personal needs as well. Traveling 42 miles one way to get my car serviced is worth the drive for the impecable service that I get. I wouldnt change a thing. Extemely satisfied repeat customer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- Mimi O

Mr. Chatman, was very patience and courteous. I appreciated his expertise about the car selections. I would recommend Rick Case Hyundai and will refer Mr. Scott Chatman to my friends and family!

- Selena F.

GREAT SERVICE SERVICE DEPT. NO. 1 With a staff like you can't wrong. every time I was there.

- Gary S.

Monica is outstanding. She makes you feel like family and personally made sure that I was satisfied with my service. I was out quickly as usual. It nice to know that people our considerate of your time. She is an asset to this company.

- Mimi O.

I must express my sincere appreciation for the excellent level of service and professionalism displayed by Doug Aldridge and Chong. They are truly assets to Rick Case Hyundai. You have a great team.

- Winsome J.

"Monica is always super awesome, even when problems with my vehicle arise, seeing Monica and the way she goes above and beyond, makes it a good experience."

- Monique W.

"I am truly impressed with the care and treatment I have received at this Service Center. This is mainly because of your representative, Monica Brown. She exhibits qualities that I think are exceptional. I have owned many cars over the years and have had to deal with many employees at Service Centers and she is the best I have come across. When I talk to her, I feel that she genuinely cares that not only will my car will be taken care of but that she cares that I understand what is happening with my car = she explains to me in words that I understand. Because of this, I would highly recommend your Service Center. Keep up the good work!"

- Kathy R

"The service was performed in a timely and efficient manner. My service advisor, Monica, was great on all levels."

-Juwanna J.

"Monica went above and beyond all of my expectations and is the reason I will be bringing my car back when it again needs service."

-Christy S

"Monica and Mrs Chong always greet me with a smile and buy name. They always ask me about previous service to make sure nothing has come up that needs to be addressed. This is what makes a service dept, actually caring about your customers. I feel like I am family and confident that my car is being serviced properly. Keep up the good work. AJ Bitterman is also doing a great job with the service reminders and coupons via email. I can budget in up coming services. It's nice to see a dealership that is considerate of the financial times in trying to keep a car in running condition. Keep up the good work. You have a great team on board. Loyal customer since 1999."

- Mimi O.

"I have a new Hyundai closer to my house and continue to go to this Hyundai because of the excellent service I get from Monica and trust."

- Patricia P.

"Great service as usual! Fast & reliable."

- Bruce H.

"My service took less time than quoted!"

- Leslie D.

"Monica was absolutely wonderful. My service experience with her was professional, courteous, and very friendly. She got me in and out, and I greatly appreciated that."

- Deneen C.

"VERY impressed with the excellent customer service I recieved - AMAZING. Keep up the good work."

- Lawson F.

"Monica is wonderful. She is faster than fast, and goes above and beyond to meet my needs. I will certainly return to your dealership to work with her."

-Fred L.

"Based on the sales experience I had in dealing with you and the finance staff at Rick Case Hyundai. I hope this is the start of a long and lasting friendship. I without question will let others interested in buying a new car have your name and number. It was truly a pleasure dealing you and the rest of the team."

- Nate S.