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Mike took the pain out of buying a new vehicle. He wasn’t pushy or over bearing and allowed the product and Rick Case to speak for themselves. I’m a hard sell… Owned only GM vehicles all my life. THANK YOU Mike Polk and Rick Case!!!!!!!!!!!
-Walter
April 24, 2011
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It was a real pleasure to meet and deal with Jovahn Lockhart. He is a fine gentleman to deal with. Thank you.
-Anita and Donald
April 13th, 2010
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I was treated like a friend of many years. Your Salesman Adam was very proffessional and extremely knowledgeable about the Hyundai product line. Rick Case Hyundai and Adam went out of their way to find and deliver the exact vehicle that I wanted. Adam is an asset to the Rick Case family. I love my new Hyundai Sonata and look forward to many years as a customer of Rick Case Hyundai. I am proud to say that I purchased my new Hyundai from Rick Case and will refer your dealership and your salesman Adam at every opportunity. Again , many thanks !
- Maryann
April 13th, 2011 |
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On a whim, I stopped at your Hyundai dealership - "just to see" what deal you would offer. I had an overwhlemingly positive experience that day mostly due to the honesty and integrity shown by Greg Gathy. Greg knew I was just just starting to look for a new vehicle, but that didn't prevent him from being as helpful as possible. The next time I returned to Rick Case, I bought a Tuscon. When finalizing the deal, I found all your personnel to be friendly, courteous and very helpful.
-Lucy
April 6th 2011 |
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I must say that it was very nice to get another Hyundai, very pleased with everything about the car, that’s why I am a returning customer. The service that I had with Chris was above and beyond. He did a wonderful job to meet all of my needs. very happy and thankful. A+ team
-Robert
April 4th 2011 |
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I was really impressed with Chris Donato he was thorough and efficient. I emailed many and chose Rick Case because of the response I got from him. Driving there I was sure things would change and they didn't. He had everything in front of him we talked about. He helped me get my things out of my car because I really didn't think I was bringing home a new car. Best service I have ever received anywhere! Thank you.
-Kathy
April 03, 2011 |
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This is the 5th car I bought from Rick Case. The Sales Department is very smart and up on things to help you in the buying of a new car. PS- I Love My Hyundai! Keep up the good work. Thank You,
-Richard
April 03, 2011 |
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My salesman, Clarance Carter, made my purchase of this Sonata very easy. And, he and Jason gave me a GREAT DEAL! Thanks very much for this ( my second at Rick Case Hyundai ) . As Arnold said---"I'll be back".
-John,
March 22nd 2011 |
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It was, truly, a pleasure dealing with Frank Hink and the finance manager at Rick Case. I felt they were completely honest with me and very informative. I don't believe I could have done any better, elsewhere. I will highly recommend them to anyone. Thanks for a great experience!
- Nancy
December 31st 2010 |
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This was a wonderful and stress free purchase. Great Team Work! Thanks
- Charmaine
December 27th 2010 |
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Robby morrow was a wonderful salesman! He was knowledgeable, understanding, helpful, and accomodating. This was my first car purchase and he made me feel comfortable and in good hands. He listened to what I was looking for and was expedient. I feel blessed to be a part of the Hyundai family!
- Tonia
December 23rd 2010 |
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I love the folks at Rick Case Hyundai in Euclid! They always treat me fabulous! The waiting area is pleasant, everyone is friendly and the service is speedy. What more could I ask for!
- Stacey
December 11th 2010 |
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Always are treated so well at this dealership. And we've had experience with many over the years. They are very professional in every way and we appreciate that. Wish we didn't live so far from the dealership, as we can't take advantage of their service real often. But we're always pleased when we do get there. Thank you, Rick Case Hyundai.
- James
December 7th 2010 |
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This was my first visit to the dealership for an oil change. Service Consultant Taneika Hill was very professional, friendly and answered all my questions. She is an asset to your company.
- Michelle
November 27th 2010 |
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This is the best experience I have ever had buying a new car!
- Sherry
November 26th 2010 |
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Excellent treatment!
- Linda
November 26th 2010 |
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I just want to add that Tenika was especially nice to me through everything. She was great!
- Susan
November 22nd 2010 |
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Very satisfied with the customer service.
- Linda
November 18th 2010 |
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Very Good Service
- Frank
November 9th 2010 |
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Sharon Lewis is a great service advisor, she explains things thoroughly and always makes suggestions to keep my car running in great condition.
- Jennifer
November 5th 2010 |
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My score is assuming a score of 5 is the best. Robby Morrow was attentive to my many questions & patient when it wasn't clear. Prior to working with him I looked at Hondas with Larry Leopold actively taking on my concern that my bicycle would be an easy fit. The Elantra Touring filled that need best.
- Sevilla
November 1st 2010 |
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Hi Chris,
Thanks for the great service in helping us find the car with the color and options we wanted. We were happy to be able to get a black Sonata with grey interior with the Premium Package and Power Sunroof! I was happy to work with you and the dealership again since I purchased my last car from Rick Case and enjoyed the overall service. Thank you to your Finance department for helping us find great financing considering our credit situation. Hopefully the Sonata lasts as long as my Elantra (179,000 miles).
Thanks again!
- Phil and Debbie
September 21, 2009
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