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| Service |
THE SERVICE WAS EXCELLENT. I CAME IN AND THEY TOOK CARE OF ME. I WAITED FOR ABOUT AN HOUR. THEY ANSWERED ALL OF MY QUESTIONS. THEY EXPLAINED EVERYTHING TO ME WHAT THE CAR NEEDED TO HAVE DONE. IT WAS A VERY ENJOYABLE EXPERIENCE.
-- ANGELO
THEY STAFF IS PERSONABLE AND MAKE ME FEEL LIKE THEY REALLY DO CARE. -- FREDERICK
THEY WERE EXTREMELY FRIENDLY AND FAST. THEY CLEANED MY CAR AND EVERYTHING WENT VERY SMOOTHLY. -- CHERYL
EVERYTHING WAS FANTASTIC FROM THE PERSONNEL TO THE SERVICE. -- ZEEV
THEY ARE ALWAYS ACCOMMODATING. THEY WERE VERY BUSY BUT GOT IT DONE IN A REASONABLE AMOUNT OF TIME. I ALWAYS KNOW THAT THE CAR WILL BE WELL TAKEN CARE OF WHEN I TAKE IT IN. THE SERVICE WRITER IS TERRIFIC. -- JAMES
THE SERVICE WAS AMAZING. THEY WERE VERY ACCOMMODATING. IT WAS THE BEST SERVICE THAT I HAVE EVER HAD AT AN ACURA DEALERSHIP. RYAN WAS THE NICEST SERVICEMAN I HAD DEALT WITH. -- ROBERT
WE HAVE DONE BUSINESS WITH THEM FOR 15 YEARS. THEY ARE ALWAYS GOOD. WE HAVE NEVER HAD ANY PROBLEMS. -- RICHARD
I GOT IN AND OUT QUICKLY. THE GUY PROMISED ME WHAT HE WAS GOING TO DO AND DID THAT. THEY DIDN'T TRY AND CHARGE ME EXTRA. THE WAITING AREA WAS A GOOD PLACE TO GET MY WORK DONE. -- LAUREN
I HAD AN APPOINTMENT. THE ADVISOR MET ME AT THE DOOR, CHECKED ME IN AND IN FIVE MINUTES, AND GOT THE PAPERWORK DONE. THEY HAD MY CAR BACK WITHIN A HALF AN HOUR. IT WAS WASHED AND PERFECT. -- CHRISTOPHER
I DIDN'T HAVE AN APPOINTMENT. I WENT IN AS A WALK-- IN AND THEY TOOK ME IN IMMEDIATELY. THEY CHAUFFEURED ME TO WORK. THEY CALLED AND VERIFIED THE WORK THEY NEEDED TO DO. THEY CHECKED MY WARRANTY AND FOUND OUT IT WAS UNDER WARRANTY. I PICKED IT UP ON TIME. -- SHANA
THEY DID EVERYTHING WE ASKED THEM TO DO AND FIXED IT WITH NO PROBLEMS. THEY WERE VERY NICE AND GAVE US A LOANER CAR WITHOUT QUESTIONS. WE WERE IN AND OUT. -- ASHLEY
THE SERVICE THAT I RECEIVED FROM THE TIME I ARRIVED UNTIL I LEFT WAS EXCELLENT. -- BOBBY
THE PEOPLE I DEAL WITH DOWN THERE ARE CONSIDERATE AND PROFESSIONAL. THE SERVICE ADVISOR WAS VERY THOROUGH AND COMPLETE. HE MADE SURE EVERYTHING WAS RIGHT. THEY TAKE GOOD CARE OF US. -- JOHN
THEY WERE VERY COURTEOUS AND ON TIME. THEY MADE ME FEEL VERY COMFORTABLE. I HAVE BEEN TO A LOT OF DEALERSHIPS IN MY 77 YEARS, AND THEY HAVE BEEN ONE OF THE BEST. --LEON
EVERYTHING THEY DID WAS PERFECT. THEY WERE READY FOR ME. THEY HAD A CAR FOR ME TO USE AND KEPT ME INFORMED. -- JAMES
THEY HANDLED THE WHOLE THING VERY WELL. MY CAR WAS TOWED IN THERE. THEY CALLED ME FIRST THING IN THE MORNING AND KEPT ME UP-- TO-- DATE ABOUT WHAT WAS HAPPENING WITH THE SERVICE. -- ALISA
FIRST OF ALL, THEY REMEMBERED ME AND HE KNEW MY CAR. HE TOLD ME WHAT HE WAS GOING TO DO AND DID IT. HE CALLED ME WHEN IT WAS READY. IT IS THE WAY THEY TREAT THEIR CUSTOMERS WHEN THEY COME IN. -- MARILYN
EVERYTHING WAS READY WHEN I GOT THERE, AND THEY HAD A LOANER CAR READY. THEY ALSO GOT ALL THE PAPERWORK READY AND WERE REALLY NICE. THEY GOT IT DONE QUICKLY AND CLEANED THE CAR
IT IS ALWAYS A 10. EVERYTHING WAS GREAT. -- DAVID
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| Sales |
THE SALESPERSON WAS EXCELLENT. SHE SAID MICHAEL THE FINANCE DIRECTOR WAS VERY HELPFUL IN THE PROCESS. SHE SAID THE PEOPLE AT THE DEALERSHIP WERE NOT PUSHY AND DID NOT PRESSURE HER. -- MARYA
THEY WERE ALL VERY POLITE AND PROFESSIONAL. THE SALES MANAGER HARVEY WAS VERY GOOD TO DEAL WITH, VERY POLITE AND PROFESSIONAL. CLIENT STATED THIS HAS BEEN THE BEST EXPERIENCE OF ANY ACURA DLR HE HAD BEEN TO. -- JORGE
MARCELLO, THE SALESPERSON, WAS WONDERFUL AND SHE HAS WORKED WITH HIM IN THE PAST. SHE SAID THE PROCESS WAS SMOOTH. -- CECILLE
BOB, THE MANAGER, GOT THE JOB DONE. CLIENT STATED SHE DROVE TWO HOURS TO THE DEALERSHIP AND IT WAS WORTH THE DRIVE. -- KATHLEEN
THE BUSINESS MANAGER AND THE SALES MANAGER MR. RILEY WAS VERY EASY TO WORK WITH. THE PERSON AT THE SERVICE DESK WAS ANSWERING HER QUESTIONS EVEN THOUGH THE DEPT WAS CLOSED. -- DIANE
MARK RILEY THE GENERAL MGR, PROVIDED EXCELLENT SERVICE. -- KAYON
SALESPERSON RICH WAS VERY FRIENDLY, KNOWLEDGEABLE, AND HELPFUL AND THIS WAS THE THIRD VEHICLE HE PURCHASED FROM THE SALESPERSON. HE SAID HE WAS VERY IMPRESSED WITH THE SALES MANAGER BENNY. HE SAID THE SALES MANAGER WAS STRAIGHT FORWARD AND HONEST. HE SAID THE CASHIER, LIZ WAS VERY FRIENDLY AND KNOWLEDGEABLE. HE SAID THE FINANCE MANAGER MICHAEL WAS VERY EFFICIENT AND DIRECT. -- MARTIN
THE FINANCE MGR WAS VERY THOROUGH AND HE EXPLAINED EVERYTHING VERY WELL. THE SALES MGR WAS VERY GOOD AS WELL. CLIENT STATED THIS IS HIS FOURTH VEHICLE FROM THIS DLR. -- KENNETH
THE FINANCE MGR MICHEAL WAS VERY GOOD AND THOROUGH. HE SAID THE GENERAL MGR MARK AND THE GENERAL SALES MGR BENNY WERE ALL VERY PROFESSIONAL, VERY THOUGHTFUL, FOLLOWED UP WELL, VERY CONCERNED AND WERE CUSTOMER ORIENTED. -- CARL
THE GENERAL MGR MARK REILLY OFFERED HIM A GOOD DEAL AND THE OPTIONS HE WAS LOOKING FOR WERE MET. -- YASER
THE SALESPERSON TOM WAS FABULOUS AND STAYED WITH HIM THE ENTIRE TIME. HE SAID HE WAS VERY KNOWLEDGEABLE. CLIENT SAID HE HAD A GREAT EXPERIENCE WITH THE GENERAL MANAGER MARK AND THE FINANCE PERSON. HE SAID THEY GOT HIM IN AND OUT QUICKLY. HE SAID EVERYTHING WAS SMOOTH AND FABULOUS. CLIENT SAID THE OTHER STAFF WAS EXCELLENT. -- MICHAEL
THE SALESPERSON WAS VERY HELPFUL. HE SAID EVERYONE WAS VERY HELPFUL. THE PAPERWORK PERSON ANTHONY CHOW WAS VERY GOOD. THE ENTIRE EXPERIENCE WAS FANTASTIC AND THE DLR MADE THE PROCESS VERY EASY. HE SAID THE DELIVERY PROCESS WAS VERY EFFICIENT. -- ANDREW
THE SALESPERSON WAS EXCELLENT. SHE SAID IT WAS QUICK AND EASY. SHE SAID THEY MADE THE WHOLE EXPERIENCE A DELIGHT. -- MARGUERITE
THE FINANCE MANAGER WAS EXCELLENT, PATIENT AND KIND. -- MAYDELYN
I LOVED MY SALESPERSON AND HE WAS PHENOMENAL. SHE SAID THE FINANCE MANAGER WAS GREAT. -- BONNIE
MARK RILEY, THE GENERAL MANAGER, WAS BEYOND EXCELLENT. -- SANDY
MORT SCHWARTZ, THE SALESPERSON, WAS VERY HELPFUL, THOROUGH AND ANSWERED ALL HER QUESTIONS AND SHE WAS VERY IMPRESSED WITH THAT. SHE SAID THIS IS HER SECOND VEHICLE WITH THE DEALERSHIP. CLIENT SAID VINNY, THE GENERAL MANAGER, WAS VERY HELPFUL. -- LISA
THE SALESPERSON WAS AMAZING. SHE SAID THE PAPERWORK PROCESS WAS VERY SMOOTH. -- MICHELLE
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